Returns
What is Prevelo Bikes' return policy?
All Prevelo bikes come with a 30 day Money Back Guarantee. Try it out the bike on a dry surface and if for any reason you don't love it, you can retur...
How are refunds processed?
Refunds are always processed onto the card that you used to purchase the order that is being refunded. If you purchased with a gift card such as a Vis...
How do I return an order?
Fill out the Return Request Form to request a return.